Privacy policy

This page describes the personal data we process when you shop with us, why we do it and what rights you have.

The data we process

• Email address, for order confirmations, delivering your login and support.
• Name, address and phone number when you buy goods shipped by post.
• Order details: what you bought, when and how you paid.
• Details of your subscription, such as username and MAC address, so we can deliver it and give support.
• Technical data such as IP address, for security and to stop misuse.

Why we process it

We process the data to complete your purchase, give support, meet bookkeeping rules and protect the shop against fraud. We never sell your data.

Payment

Card payments, Klarna and Revolut are handled on the payment provider's secure payment page. We never receive your card number.

How long we keep the data

Order details are kept as long as Swedish bookkeeping law requires. Other data is kept while you have an account or a subscription with us, or until you ask us to delete it.

Cookies

The shop uses a necessary cookie for signing in and the cart. Statistics are only used if you have accepted them.

Your rights

You have the right to know what data we hold about you, to have mistakes corrected and to have data deleted when it is no longer needed. Contact us to use your rights. You can also turn to the Swedish Authority for Privacy Protection (IMY).