Terms of purchase

These terms apply to purchases in the IPTV Nordic online shop. By placing an order you accept them. If you have questions, contact us before you buy.

Order and agreement

The agreement applies once your payment is confirmed. You receive an order confirmation by email. Check that your email address is correct, since your login is sent there.

Prices and payment

All prices are in Swedish kronor. You pay with the methods shown at checkout. A subscription has no lock-in and does not renew automatically: you extend it yourself whenever you like.

Delivery

Subscriptions are delivered digitally by email as soon as the payment is confirmed, and the login is also in My account. Boxes and accessories are shipped to the address you give at checkout.

Right of withdrawal

For boxes and accessories you have a 14-day right of withdrawal from the day you received the goods, under Swedish distance selling law. The goods must be returned in essentially unchanged condition. The right of withdrawal does not apply to digital subscriptions whose delivery has started with your consent.

Complaints

If a product is faulty, you have the right to complain under Swedish consumer sales law. Contact us as soon as you notice the fault and describe it.

Your account

You are responsible for keeping your login details to yourself. A subscription is for one device at a time unless stated otherwise.

Contact

If you have questions about your purchase, contact us through the contact form or by email.

Getting stuck?

Our support answers every day. Write to us, or start with our setup guides.

Contact us Setup guides