Contact us

Questions, or want to become a reseller? Write to us with the form or on Telegram and we will answer as soon as we can.

How to reach us

We handle messages in turn. One message per matter is plenty.

Worth including

We can help you sooner if you include:

  • Your order number, if you have placed an order
  • What you watch on
  • The app or box you have
  • Your username, or the MAC address if you have a box
  • As clear a description as possible of what happens
  • Any error message that appears
  • A screenshot, if the problem shows on it

Only send passwords, card details or anything else sensitive if we explicitly ask for it.

Is one channel acting up?

Tell us which channel it is, as precisely as you can:

  • The channel name
  • The category you find it in
  • What happens when you open it
  • Whether the other channels work
  • Your device and app

Then we can start troubleshooting right away, without having to ask again.

Problems with the app or box?

Try this first. It usually sorts out most things:

  • Quit the app fully and open it again
  • Restart your box or TV
  • Restart your router
  • Make sure the internet works on your other devices
  • Double-check the server URL, username and password
  • Install the latest version of the app

Still not working? Write to us and say what you have already tried.

Look up the answer yourself

Our instructions walk you step by step through getting started on smart TVs, Formuler, TVIP, phones, computers and more.

The FAQ covers, among other things:

  • What you need
  • How to order
  • Internet speed
  • Catch-up
  • Picture in HD and FHD
  • IPTV boxes
  • Picture that stutters

Open the instructions FAQ

Thinking of becoming a reseller?

Do you want to sell IPTV Nordic? Send a message with the form and choose the subject Reseller.

What resellers get:

  • A portal where you create accounts and trial accounts yourself
  • Full management of your customers in your own hands
  • Credits you top up in the portal and create your customers' subscriptions with

The first time, you make a deposit of a minimum amount. The terms are on the Reseller page.

Send us a message